This hotel is located across from the Ultima Esperanza fjord in the town of Puerto Natales. The town centre is around a 10-minute drive, Rio Turbio ski resort is an hour's drive away and Rio Gallegos and Punta Arenas are both roughly 3 hours away by car. Each season offers its own uniquely beautiful landscape: in winter it is ideal for snow and ski lovers and the summer offers an inviting place to go hiking. The Torres del Paine and Bernado O'Higgins National Parks are both approximately 145 km from the design hotel, while Cueva del Milodón National Park is just a half-hour drive away.
The hotel has 5 suites, 5 single rooms and 100 double rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Children can enjoy the playground. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a transfer service, room service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with individually adjustable heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe provides secure storage for guests' personal property. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. Family rooms are available for parents with children.
Fine weather can be enjoyed on the terrace. Leisure activities and facilities at the hotel include a gym. For a fee, guests can also enjoy cycling/mountain biking, motorboat rides, catamaraning and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. For guests, alcoholic and non-alcoholic drinks are included.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.