This hotel is located in the tourist, banking and commercial area of the city, 300 m from the Metrovia (bus rapid transit) and 500 m from the Malecón del Salado. Guests will find the city centre 1.5 km away, while the craft market and the Palacio de Cristal are 2.5 km away. The hotel lies just 12 min from Guayaquil Airport.
Guests have a choice of 10 junior suites, 3 suites, 28 apartments, 96 single rooms and 84 double rooms located in an 8-storey main building and an 8-storey auxiliary building. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Guests can also use the bicycle storage facilities.
Rooms are equipped with air conditioning. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can enjoy a refreshing swim in the outdoor pool area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club and a casino.
Dining facilities include a restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between a buffet, à la carte and a set menu. Dinner is served as à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.